Welcome to the IT Virtual Assistant.

You can use the chat box below to ask questions about common issues including resetting your password, setting up Multi-factor Authentication or VPN, ordering a new computer and more.

To start a new conversation, type “Hello” in the chat box to get help from our virtual assistant, which uses natural language processing (NLP) and machine learning (ML) to answer your questions.

If the IT Virtual Assistant cannot answer your question, you can open a ticket in the IT Service Desk Portal or call our IT Service Desk (available 24/7) at 888.349.7762.